How do I re-order?

Via Email: www.uph2ousa@gmail.com

Via Text or call: 713-957-9000

Let us know your name and phone number with the number of bottles you need and we will schedule your delivery.

What do I do with the 5 gallon empty bottles?

Please return the empty bottles when you are ready for a refill and we will replace them with full bottles.

(Bottles are property of UPH2O and must be returned upon discontinued services).

What are delivery days/times?

Delivery hours are Monday – Friday 8am-6pm.

How often do you deliver?

We deliver on a monthly basis. Please contact us to set up delivery dates.

Do you automatically deliver every month?

Yes, we set up your delivery automatically every month.

What does the One-time Initial Fee of $59.99 cover?

This fee covers handling, sanitation, damage, wear, and tare of the 5gallon bottles for the lifetime of service rendered to you. Fee is non-refundable and does not count for credit toward water or bottles.

How do I cancel my service?

Please call, email, or text at any time to let us know you will be canceling your service. We will schedule a date to pick up the empty bottles. There is no cancellation fee.